Terms & Conditions

1. About These Terms

These Terms & Conditions ("Terms") govern your access to and use of RunnersDNA, operated by BobCreativeCopySRL SRL, a company registered in Romania (CUI: RO39386811), with registered address at Strada Lungă nr. 139, 500050, Brașov, Romania ("we", "us", or "our").

By creating an account or using the RunnersDNA platform at runnersdna.app, you agree to be bound by these Terms. If you do not agree, do not use the platform.

For questions, contact us at hello@runnersdna.app.

2. Eligibility

You may use RunnersDNA only if:

• You are at least 16 years of age.
• You have the legal capacity to enter into a binding agreement.
• Your use of the platform does not violate any applicable law or regulation in your jurisdiction.

By using RunnersDNA, you represent and warrant that you meet all of the above requirements.

3. Description of Service

RunnersDNA is an athlete intelligence platform that analyzes your running data to produce a personalized performance profile ("Runner DNA Profile"). The service includes:

• Connection to third-party platforms (Strava, Garmin) to import training data
• Computation of performance dimensions, traits, and scores via our proprietary engine
• AI-generated training narratives, coaching signals, and insights
• Visualization of personal records, gear tracking, and race history
• An AI training assistant ("The Brain") for conversational coaching queries

The service is provided on a subscription basis. Some features are available on the free plan; others require a paid PRO subscription.

4. Account Registration

To use RunnersDNA, you must create an account using a valid email address or a supported third-party authentication provider (Google). You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use at hello@runnersdna.app

We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently, in violation of these Terms, or in a manner that harms other users or our infrastructure.

5. Connected Third-Party Platforms

RunnersDNA integrates with Strava and Garmin Connect to import your training data. By connecting these accounts:

• You authorize RunnersDNA to access the data described in our Privacy Policy.
• You confirm that you have the right to share this data with us.
• You understand that disconnecting a platform will stop future data sync but will not delete existing computed profile data unless you delete your account.

RunnersDNA is not affiliated with Strava or Garmin. Use of those platforms is governed by their own terms of service.

6. Subscriptions and Payments

6.1 Free Plan

RunnersDNA offers a free tier with limited functionality. You may use the free plan indefinitely with no payment required.

6.2 PRO Subscription

PRO features are available via a paid monthly or annual subscription, processed through Lemon Squeezy. By subscribing:

• You authorize us to charge the applicable fee to your payment method on a recurring basis.
• Subscriptions auto-renew unless cancelled before the renewal date.
• All fees are displayed inclusive of applicable VAT where required by law.

6.3 Cancellation and Refunds

You may cancel your PRO subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period — you retain access to PRO features until then.

We offer a 7-day money-back guarantee for first-time PRO subscribers. If you are not satisfied, contact us within 7 days of your first payment at hello@runnersdna.app for a full refund. After 7 days, all payments are non-refundable.

6.4 Price Changes

We reserve the right to change subscription prices. We will notify you at least 30 days in advance of any price change. Continued use after the price change takes effect constitutes acceptance of the new price.

7. Acceptable Use

You agree not to use RunnersDNA to:

• Upload data that you do not own or have the right to use
• Attempt to access, tamper with, or disrupt the platform's systems or data belonging to other users
• Reverse-engineer, decompile, or attempt to extract the source code or algorithms of our proprietary computation engine
• Use automated scripts or bots to access the platform in a manner that exceeds reasonable personal use
• Resell, sublicense, or commercially exploit the platform or any computed output without our written consent
• Use the platform in any way that violates applicable law or regulation

Violation of these restrictions may result in immediate account termination without notice or refund.

8. Intellectual Property

8.1 Our IP

All content, design, code, algorithms, trademarks, and computed outputs generated by RunnersDNA (including the Runner DNA Profile, dimension scores, and AI-generated insights) are the intellectual property of BobCreativeCopySRL SRL, unless otherwise indicated. You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.

8.2 Your Data

You retain full ownership of your raw training data imported from Strava and Garmin. By using RunnersDNA, you grant us a limited, non-exclusive, royalty-free license to process your data solely for the purpose of providing the service to you.

We do not claim ownership over your raw activity data and will not use it for any purpose beyond the service described in these Terms and our Privacy Policy.

9. AI-Generated Content

RunnersDNA uses artificial intelligence to generate training insights, narratives, coaching signals, and conversational responses. You acknowledge that:

• AI-generated content is provided for informational and motivational purposes only.
• It does not constitute medical, clinical, or professional sports coaching advice.
• Results may vary and are based on the quality and completeness of your training data.
• You should consult a qualified professional before making significant changes to your training based on our outputs.

We make no warranty that AI-generated insights are accurate, complete, or suitable for your specific circumstances.

10. Health and Safety Disclaimer

RunnersDNA is a data analysis and intelligence platform — not a medical device or clinical tool. The scores, metrics, and recommendations provided by RunnersDNA are for informational purposes only and should not be used to diagnose, treat, or manage any medical condition. Always consult a physician or qualified healthcare provider before beginning or modifying a training program, particularly if you have a pre-existing health condition.

11. Availability and Modifications

We aim to provide continuous access to RunnersDNA but do not guarantee uninterrupted availability. We reserve the right to:

• Modify, suspend, or discontinue any part of the service at any time
• Perform maintenance that may temporarily limit access
• Modify features available on the free or PRO plans with reasonable notice

We will make reasonable efforts to notify users of significant planned outages or feature changes in advance.

12. Limitation of Liability

To the maximum extent permitted by applicable law, BobCreativeCopySRL SRL and its directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, profits, or business arising from use or inability to use the service
• Errors or inaccuracies in computed performance scores or AI-generated content
• Any injury or health consequences arising from following platform recommendations

Our total liability to you for any claim arising from these Terms or your use of the platform shall not exceed the amount you paid us in the 12 months preceding the claim, or €50, whichever is greater.

13. Indemnification

You agree to indemnify and hold harmless BobCreativeCopySRL SRL, its officers, directors, employees, and agents from any claim, damage, loss, or expense (including reasonable legal fees) arising from:

• Your use or misuse of the platform
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Data you provide to the platform that infringes third-party intellectual property

14. Account Termination

14.1 By You

You may delete your account at any time from Account → Delete Account. Upon deletion, all personal data associated with your account will be permanently removed within 30 days, except where retention is required by law (see our Privacy Policy).

14.2 By Us

We may suspend or terminate your account, with or without notice, if we determine that you have violated these Terms, engaged in fraudulent activity, or if required to do so by law. In the case of termination for breach, no refund will be issued for any unused subscription period.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through a banner in the application at least 14 days before the changes take effect.

Continued use of RunnersDNA after the effective date constitutes acceptance of the updated Terms. If you do not agree with the changes, you may delete your account before the effective date.

16. Governing Law and Disputes

These Terms are governed by the laws of Romania and, where applicable, the laws of the European Union.

Any dispute arising from these Terms or your use of the platform shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts of Brașov, Romania.

If you are a consumer in the EU, you also have the right to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

17. Contact

For questions about these Terms:

BobCreativeCopySRL SRL
Email: hello@runnersdna.app
Address: Strada Lungă nr. 139, 500050, Brașov, Romania
Website: runnersdna.app